FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product that you see in the picture. Because our quality is up to the mark as shown in the picture as we do have a “Try and buy policy” in which first you open the parcel and than pay the money to minimize the ambiguity level.
This unique policy will allow you to trust by all means as it’s like an “E-Shop”
at your doorstep anywhere around.
Your sales receipt would be mail to you as we do accept online transactions as well as cash on delivery. We send parcels via contracted logistics partner, as well as by other means depends on the nature of order.
Your order confirmation is being mailed to you on given e-mail address as well as on your mobile number provided by you.
Return is being caused due to following reasons:
- If the products is not according to the picture viewed.
- If the product quality is not up to the mark.
- If the size is making an issue.
- Delay in deliveries.
To answer all such questions we have “Try and buy” policy first and secondly we have a “Replacement Policy” that helps in replacement as the new article will be sent to you and older one will be taken by if the product is not damaged and is up to the mark.
Yes, if the product is out of stock that will lead you to re-stocking in few days or week. Sometimes it ends up to “Back Order” that means your booked order will be once confirmed and than will be delivered according to the date mentioned by the company.
We also provided “Order on Whatsapp” button so you can have your details there as well to the concerned department to resolve in person issues.
You can ship your order at your doorstep and can enjoy the comfort and quality where ever you want in Pakistan.
And we do ship for our beloved foreign customers as well, for that we have some sort of policies to deal with them as well.